Product Refurbishment & Repair

Top quality repair and refurbishing services.

With 20 years' experience and owning one of the largest refurbishment facilities in Europe, we are able to provide top quality repair and refurbishing services to manufacturers and retailers.

We specialize in manufacturer-approved repairing services for bestselling appliances or new types of products to assure customer satisfaction and protect the product brand.

Some of our categories include:

  • Small domestic appliances (SDA)
  • Medium sized appliances
  • DIY power tools
  • Petrol engine gardening products
  • Consumer electronics
  • Consoles
  • Home entertainment AV & Hi-Fi items
  • Laptops & desktop computers

Cycleon Recare offers transparent and highly skilled repair services with a well-established process that helps our partners.

  • We identify faults through complete technical testing flow
  • Analyze fault cause and determine proper repair plan according to manufacturer or Partner’s original and operational specifications.
  • By pre-sorting the goods before shipment to our treatment facility, we immediately sort out low-value goods to reduce logistics costs and avoid useless treatment. Sorted out goods will be routed to recycling, while obtaining necessary legal documentation.
  • Our repair rates are high within every category which means more revenue for our partners
  • We have a complete traceable system per SKU from sifting to finished goods
  • Reception and sifting of the goods by product category
  • Allocating UIDs to all items for full traceability and visibility of remedial work
  • Electrical safety and functional testing
  • Repairing, cleaning and grading on product specific lines
  • Packing and labelling according to Partners’ requirements
  • Quality control and warehouse management
  • Full reporting on operations, stock status and yields
  • Design improvements & returns reduction through FMEA (fault mode evaluation analysis)

We achieve the highest possible yields on returned stock through our proven refurbishing practices –

  • Skilled labor force in product repair covering a multitude of products
  • Knowledge and use of the latest repair technology for maximum results
  • Spare parts harvesting
  • Technical data gathering

Cycleon-Recare – Value Proposition!

We provide high quality refurbishment services for small domestic appliances, electronics, electrical products and large goods. We operate ISO accredited refurbishment factories in key locations across Europe.

In all of our operations at Cycleon-Recare, we agree and follow our Partner’s requirements and manufacturer’s technical specifications and standards regarding electrical safety and optimal product performance.

Our only interest is our customer’s satisfaction and the development of sustainable long-term business relationships.

Cycleon-Recare is part of the Reverse Logistics Group (RLG). Facilitating closed material loops by providing next-generation returns and recycling management solutions, RLG helps its customers conserve or return value and valuable resources - across country borders and throughout the whole product life cycle.

RLG is headquartered in Munich, Germany and runs affiliate companies and offices in more than 20 locations in Europe, the Americas and Asia.

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